Last updated: January 2026

789com Privacy Policy

Your security is our priority at 789com. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect your personal data.

SSL Secured Your Data Is Never Sold Written in Bengali

1 Initial Contact

Welcome to 789com. We believe privacy is a fundamental right for every player. This Privacy Policy applies to all services on the 789com platform — including the website, mobile app, and any digital channel through which you interact with us.

The core purpose of 789com's Privacy Policy is to clearly explain what data we collect, why we collect it, and how securely it is stored. There are no hidden terms — everything is stated transparently.

By using the 789com platform, you agree to this Privacy Policy. If you have any objections, please contact our support team before continuing to use the platform.

2 What Information We Collect

789 com collects various types of information when you create an account or use our services. This information is used solely to improve the platform and ensure your security.

Personally Identifiable Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • National ID card or passport number (required for KYC verification)
  • Current Address

Financial Information

  • Mobile Banking, Nagad, or Rocket number
  • Transaction history & amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Site access times and session data
  • Cookies & Local Data

Gaming Activity

  • Gaming history and bet amounts
  • Win/Loss Record
  • Bonus Usage & Wagering Information
Data Type Purpose of collection Required?
Name & Contact Details Account Registration & Communication Yes
National ID Card KYC Verification Yes, for withdrawals
Payment Information Deposit & Withdrawal Process Yes
IP & Device Data Security & Fraud Prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

3 Purpose of Data Use

789com collects your information only for specific, legitimate, and transparent purposes. We never use your data for excessive or unrelated activities.

  • Account Management: To complete registration, verify logins, and keep your account secure.
  • Payment Processing: Deposits and withdrawals processed quickly and accurately.
  • Customer Support: Resolving your complaints, questions, or issues.
  • Promotions & Bonuses: Sending relevant offers based on your preferences (only with your consent).
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: To analyze and improve your experience on the platform.
  • Responsible Gaming: Monitoring gaming behavior to provide assistance when needed.

789com never sends marketing messages without your consent. You can opt out of marketing emails or SMS at any time.

4 Data Storage & Security

789com follows the highest industry standards to protect your personal information. Our servers are secured with 256-bit SSL encryption and undergo regular third-party security audits.

Security measures

  • SSL/TLS 256-bit encryption — applied to all data transfers.
  • Firewall and intrusion detection systems.
  • Two-Factor Authentication (2FA) support.
  • Regular security patches and updates.
  • Restricted staff data access — only authorized personnel can view your information.

Data Retention Period

789com retains all data for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations. No data is held beyond what is necessary.

No 789com staff member will ever ask for your password or payment PIN by phone or email. Any such request is a scam — report it to our support team immediately.

5 Sharing Data with Third Parties

789com never sells your personal information. In certain limited circumstances, however, restricted data may be shared with trusted partners.

  • Payment Provider: To process transactions through payment gateways such as Mobile Banking, Nagad, and Rocket.
  • KYC Partner: Partnered with a licensed KYC service provider for identity verification.
  • Law Enforcement: Under a court order or legal obligation.
  • Security Partner: Partnered with specialized cybersecurity providers to prevent fraud.

All of these partners operate under strict confidentiality agreements with 789com and are not permitted to use your information for their own purposes.

6 Cookie Policy

The 789com website uses cookies to make your experience smoother and more personalized. Cookies are small data files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Remembering your language preference and game settings.
  • Analytics Cookies: To understand which parts of the site are used most (not linked to individual identities).
  • Marketing Cookies: To show relevant offers — only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

7 Your Rights

789com believes every user should have full control over their own data. Your key rights are outlined below.

Right to Access

To find out what information 789com holds about you, submit a request to our support team.

Right to Rectification

Contact support at any time to correct inaccurate or outdated information.

Right to Erasure

After account closure, you may request deletion of data that is not subject to legal retention requirements.

Right to Object to Processing

You have the right to object to marketing communications or specific types of data processing.

Data Portability

You may request a copy of the information collected about you.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

8 Minor Protection

789com strictly prohibits anyone under 18 from using the platform. We never knowingly collect information from minors.

  • Age is verified at the time of registration.
  • Age verification is required as part of the KYC process.
  • If a minor's information is identified, it is deleted immediately and the account is closed.
  • Parents or guardians with concerns are welcome to contact our support team.

789com is committed to responsible gaming. To learn more, visit our Responsible Gaming View page.

9 Policy Changes

789com may update this Privacy Policy as needed. For significant changes, a notice will be posted on the platform and sent to your registered email. The "Last Updated" date at the top of the page is always kept current.

Continued use of the platform after an update will be considered acceptance of the revised Privacy Policy.

10 Contact

For any questions or requests regarding our Privacy Policy, please reach out to the 789com support team. Our dedicated privacy team will respond to your request within 48 hours.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom-right of the platform
  • Support hours: 24 hours a day, 7 days a week

At 789com 6 Layers of Data Protection

How 789com Keeps Your Personal Data & Financial Transactions Secure

🔐
256-bit SSL Encryption

Every page and transaction on 789com is protected by 256-bit SSL encryption. Your data is fully encrypted before it ever reaches our servers.

🧱
Firewall Protection

Advanced firewalls and an intrusion detection system protect 789com's servers from cyber attacks. Suspicious access attempts are blocked automatically.

🕵️
Fraud Detection

789com's AI-powered fraud detection system monitors your account around the clock. If any unusual activity is detected, an immediate alert is sent to you.

✅
KYC Verification Process

Every account goes through KYC verification to ensure that only verified individuals can transact on 789com.

🔑
Two-Factor Authentication

Enabling 2FA on 789com adds an extra verification step at login, keeping your account secure even if your password is compromised.

📋
Regular Security Audits

Independent third-party experts regularly review 789com's security systems. Any vulnerabilities identified are addressed immediately.

About Privacy General questions

Frequently Asked Questions About 789com's Privacy Policy

No, 789com never sells your personal data to third parties. Limited information is shared with specific partners only for payment processing, KYC verification, or legal compliance — and all such partners are bound by confidentiality agreements.

Yes, you can request deletion of your data after closing your account. However, certain information (such as transaction records) must be retained for up to 5 years for legal reasons. All other data will be permanently deleted.

Your Mobile Banking, Nagad, or Rocket number is stored in encrypted form on 789com's servers. Once a payment is processed, the full account number is not retained in any log — only the last few digits are displayed.

789com only sends promotional messages with your consent. You can opt out of marketing communications at any time through your account settings or by contacting support.

Disabling essential cookies may affect login sessions and certain security features. However, turning off analytics and marketing cookies will not impact your core gaming experience.
Your Information Is Completely Secure

Today Join 789com

Have you read our Privacy Policy? Your information is fully protected at 789com. Register now and enjoy gaming with confidence.

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