789com's Commitment

789com Responsible Gaming

Play for fun, not out of compulsion. 789com believes every player deserves a gaming experience that is safe, controlled, and enjoyable. Our Responsible Gaming tools and support systems are here to keep you on the right track.

Time Limit Budget Control Self-Exclusion Help Center

🎯 What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying games while understanding your own limits and keeping control of your time and money. At 789com, entertainment always comes first — gaming should never have a negative impact on your personal, family, or financial life.

Online gaming is growing in popularity across Bangladesh. Many people enjoy 789com for entertainment, social connection, and fun. However, for a small number of players, gaming can develop into an addiction. 789com is committed to responsible gaming to ensure every player games in a healthy and mindful way.

Our Responsible Gaming policy is more than a list of rules — it is the core philosophy of 789com. We believe that a happy, healthy player enjoys a better gaming experience in the long run.

Remember: gaming is a form of entertainment. It is not a source of income or a solution to financial problems. Always play prepared to lose.

🤝 789com's Responsible Gaming Commitment

789com is deeply committed to the wellbeing and safety of every player. We are more than a gaming platform — we are a responsible community. Our commitments include:

  • Providing every player with a safe and controlled gaming environment.
  • Identifying problematic gaming behavior and providing timely support.
  • Keeping limit-setting tools accessible and easy to use.
  • Honoring self-exclusion requests and processing them promptly.
  • Keeping minors completely away from the platform.
  • Directing players with gaming problems toward professional support.

789com's Responsible Gaming team is active around the clock. If unusual gaming patterns are detected, we will reach out to you proactively.

⚙️ Set Your Gaming Limits

You can easily set your gaming limits directly on 789com. These tools are available in your account settings and take effect immediately.

Deposit Limit

Set the maximum amount you can deposit per day, week, or month. Once a limit is set, lowering it takes effect immediately — but increasing it requires a 24-hour waiting period, which protects you from making impulsive decisions.

Session Time Limit

Set how long you play each day or per session. Once the limit is reached, 789com will automatically alert you or close the session.

Bet Limit

You can set a maximum amount per bet. This helps protect against large losses and builds the habit of playing within your budget.

Loss Limit

Once you have lost a set amount, your session will automatically end. This prevents the harmful habit of chasing losses — placing more bets in an attempt to recover money already lost.

Cooling-Off Period

If you need a break, you can set a cooling-off period of 1 day to 6 weeks. During this time, you will not be able to log in to 789com.

Wait 24 hours before requesting a limit increase. This gives you time to review your decision.

Using the Daily Deposit Limit — Example

Weekly Session Time Usage — Example

Monthly Budget Usage — Example

⚠️ Recognize the Warning Signs

Gaming addiction develops gradually. Often you may not even notice when what started as entertainment has become a problem. Read through the warning signs below carefully.

Serious Warning Signs
  • Spending household money on gaming
  • Betting with borrowed money
  • Neglecting family or work
  • Chasing losses with more bets
  • Hiding your gaming activity
Caution Signs
  • Playing beyond the time limit
  • Overspending beyond budget
  • Restlessness when not playing
  • Losing sleep at night
  • Conflicts with loved ones
Signs of Healthy Gaming
  • Staying within a set budget
  • Accepting losses gracefully
  • Knowing when to stop
  • Spending time with family
  • Viewing gaming purely as entertainment

📋 Self-Assessment Test

Ask yourself the questions below. If you answer "Yes" to most of them, consider seeking support.

1

Do you get angry or frustrated when asked to stop gaming?

2

Do you continue playing even after going over your budget?

3

Do you place more bets to try to recover money you have lost?

4

Do you hide the extent of your gaming from family or friends?

5

Are you skipping work, studies, or family responsibilities to game?

6

Are you viewing gaming as a way out of financial problems?

7

Do you feel restless, depressed, or irritable when you are not gaming?

If you answer "Yes" to 3 or more questions, please contact 789com support or activate self-exclusion.

🚫 Self-Exclusion Process

Self-Exclusion is a tool that lets you block your own access to 789com for a set period of time. It is not a sign of weakness — it is a brave and responsible decision.

1
Go to Account Settings

Log in, go to the "Responsible Gaming" section, and select the "Self-Exclusion" option.

2
Select Duration

Choose from 1 month, 3 months, 6 months, 1 year, or permanent exclusion.

3
Confirm

Verify your identity and submit your request. It will take effect within 24 hours.

4
Get Support

While self-exclusion is active, our support team will guide you toward professional help.

While self-exclusion is active, we will not send you any promotional messages or allow new accounts to be opened.

👶 Protection of Minors

789com strictly prohibits anyone under 18 from using the platform. We recommend the following steps to help parents stay vigilant.

  • Use parental control software on your computer or mobile device.
  • Do not share your device password or PIN with children.
  • Never leave your device unattended while logged in to your 789com account.
  • Have an open conversation with your child about responsible gaming.
  • If you have any suspicions, contact our support team immediately — we will investigate.

As part of the KYC verification process, 789com confirms the age of every new account. If an underage user is identified, the account is immediately closed and any deposited funds are returned.

💬 Support & Contact

You do not have to face a gaming problem alone. 789com's support team and external professional organizations are always here for you.

  • 789com Support: Contact us 24/7 via live chat or email — [email protected]
  • Responsible Gaming Team: A dedicated team is on hand to provide specialized support.
  • Family Support: If a family member is affected, they are also welcome to reach out to us.

Keeping your gaming healthy is our responsibility. Whatever the issue, we are here for you — our goal is support, not judgment.

789com's Responsible Gaming Tools

We are committed to providing you with a safe and controlled gaming experience

💰
Smart Budget Tracker

789com's built-in budget tracker shows your daily, weekly, and monthly spending in real time. Automatic alerts are sent when you are approaching your limit.

⏱️
Session Timer

After you have been playing for a set amount of time, 789com will automatically display a break reminder. Taking a pause between sessions is essential for your mental wellbeing.

📊
Gaming History Report

Easily review your full gaming history, spending patterns, and session durations. Analyze your own behavior and make changes where needed.

🔒
Instant Account Lock

You can temporarily lock your account at any time. No reason required — it takes effect with a single click.

🧠
AI-Powered Risk Detection

789com's smart system automatically detects unusual gaming patterns. If you appear to be at risk, our team will reach out to you proactively.

🤲
Professional Support Referral

If needed, 789com can connect you with a gaming addiction specialist or counselor. This service is completely confidential.

About Responsible Gaming FAQs

Answers to the most frequently asked questions about Responsible Gaming on 789com

No, activating self-exclusion does not affect your account balance in any way. Once the exclusion period ends, you can log back in and your balance will be exactly as you left it. In the case of permanent exclusion, you will be given the opportunity to withdraw your funds.

Yes, reducing a limit takes effect immediately. However, requests to increase a limit require a 24-hour cooling period. This rule is intentional — to prevent impulsive decisions driven by emotion.

Contact 789com Support directly. We also accept concerns raised by family members and will act accordingly. We can send supportive messages directly to the account in question.

A cooling-off period is a short-term break lasting from 1 day up to 6 weeks — a chance to pause temporarily. Self-exclusion is a longer-term decision, ranging from 1 month to permanent. During self-exclusion, no promotional messages will be sent to you.

789com does not provide direct treatment services, but we can point you toward professional help. Our Responsible Gaming team can connect you with specialist counselors or support groups.
Safe & Responsible Gaming

Today Join 789com

Use Responsible Gaming tools to enjoy gaming safely. At 789com, your entertainment and your protection go hand in hand.

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